tag:status.judysecurity.ai,2005:/historyJudy Security Status - Incident History2024-03-28T11:47:33-04:00Judy Securitytag:status.judysecurity.ai,2005:Incident/203813102024-03-27T21:48:19-04:002024-03-27T21:48:19-04:00Infrastructure Improvements & Maintenance<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>21:48</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>15:47</var> EDT</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 2 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/202944422024-03-18T18:30:56-04:002024-03-18T18:30:56-04:00Infrastructure Improvements & Maintenance<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>18:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:34</var> EDT</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 2 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/202282782024-03-13T21:20:25-04:002024-03-13T21:20:25-04:00Infrastructure Improvements & Maintenance<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>21:20</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>20:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:38</var> EDT</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 3 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/202182612024-03-11T21:00:56-04:002024-03-11T21:00:56-04:00Infrastructure Improvements & Maintenance<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>21:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>20:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>15:41</var> EDT</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 1 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/201766752024-03-09T11:00:56-05:002024-03-09T11:00:56-05:00Infrastructure Improvements & Maintenance<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>11:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>09:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>09:55</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 2 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/201951482024-03-09T00:00:56-05:002024-03-09T00:00:56-05:00Infrastructure Improvements & Maintenance<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>00:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>22:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>11:44</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 2 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/201786152024-03-06T21:00:56-05:002024-03-06T21:00:56-05:00Infrastructure Improvements & Maintenance<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>21:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>14:12</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 1 hour. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/200332792024-02-21T21:29:10-05:002024-02-21T21:29:10-05:00Infrastructure Improvements & Maintenance<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>21:29</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>17:47</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 2 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/199715712024-02-12T22:06:36-05:002024-02-12T22:06:36-05:00Infrastructure Improvements & Maintenance<p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>22:06</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>22:06</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>21:33</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>21:32</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 1 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/199700052024-02-12T21:00:56-05:002024-02-12T21:00:56-05:00Infrastructure Improvements & Maintenance<p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>21:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>16:38</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 1 hour. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/199007252024-02-05T20:43:19-05:002024-02-05T20:43:19-05:00Infrastructure Improvements & Maintenance<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>20:43</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>08:44</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 1 hour. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/198611312024-01-29T20:14:22-05:002024-01-29T20:14:23-05:00Infrastructure Improvements & Maintenance<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>20:14</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>15:32</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 2 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/197688972024-01-19T23:01:40-05:002024-01-19T23:01:40-05:00Infrastructure Improvements & Maintenance<p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>23:01</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>20:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>14:25</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 3 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/196158622024-01-04T21:00:23-05:002024-01-04T21:00:23-05:00Infrastructure Improvements & Maintenance<p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>21:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>17:43</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 1 hour. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/195600492024-01-02T21:00:19-05:002024-01-02T21:00:19-05:00Infrastructure Improvements & Maintenance<p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>21:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>29</var>, <var data-var='time'>13:09</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 1 hour. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/194925432023-12-20T21:00:22-05:002023-12-20T21:00:22-05:00Infrastructure Improvements & Maintenance<p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>21:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>20:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>16:35</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 1 hour. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/194647182023-12-17T14:40:00-05:002024-01-22T14:50:54-05:00Temporary Outage - December 17th, 2023<p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>14:40</var> EST</small><br><strong>Resolved</strong> - We have resolved the incident that affected user log in to Judy. We apologize for the inconvenience.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>14:37</var> EST</small><br><strong>Investigating</strong> - Judy's backend systems are currently down for maintenance, the engineering team is working on a solution.</p>tag:status.judysecurity.ai,2005:Incident/194587592023-12-16T17:00:17-05:002023-12-16T17:00:17-05:00Updates to Champion Dashboard<p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>17:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>15:52</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>15:52</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>15:50</var> EST</small><br><strong>Scheduled</strong> - Updates continue to be done to our Judy 4.0 Champion Dashboard, some functionality is not currently available during this period.</p>tag:status.judysecurity.ai,2005:Incident/194507702023-12-16T15:00:18-05:002023-12-16T15:00:18-05:00Infrastructure Improvements & Maintenance<p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>15:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>10:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>13:13</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 3 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/194456352023-12-15T01:49:12-05:002023-12-15T01:49:12-05:00Ongoing Maintenance<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>01:49</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>00:37</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>00:36</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>00:36</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>00:35</var> EST</small><br><strong>Scheduled</strong> - Maintenance is still under way, we apologize for any inconvenience.</p>tag:status.judysecurity.ai,2005:Incident/194451622023-12-15T00:30:24-05:002023-12-15T00:30:24-05:00Judy Infrastructure and Feature Update<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>00:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>23:38</var> EST</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>23:37</var> EST</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>23:14</var> EST</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>23:10</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>23:10</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>23:09</var> EST</small><br><strong>Scheduled</strong> - We are continuing to update to our infrastructure and Judy's backend systems. The outage is expected to last up to 2 and 1 half hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/194200072023-12-14T23:01:06-05:002023-12-14T23:01:06-05:00Infrastructure Improvements & Maintenance<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>23:01</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>13:29</var> EST</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 3 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/189697202023-10-30T12:41:56-04:002024-01-22T14:50:54-05:00Login Issues experienced by some customers<p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>12:41</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>12:41</var> EDT</small><br><strong>Update</strong> - This incident has been remediated, we apology for any inconvenience.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>12:33</var> EDT</small><br><strong>Investigating</strong> - We are looking into authentication issues some customers are experiencing, we apologize for this inconvenience if you are being affected by this temporary issue. All security pillars are still wroking as expected, only Password manager and dashboards are not able to be logged into by some customers.</p>tag:status.judysecurity.ai,2005:Incident/189244312023-10-26T23:00:23-04:002023-10-26T23:00:23-04:00Infrastructure Improvements & Maintenance<p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>23:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>21:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>10:34</var> EDT</small><br><strong>Scheduled</strong> - This is a scheduled update to our infrastructure and Judy's backend systems. The outage is expected to last up to 2 hours. Thank you for your patience as we complete these updates to improve Judy's performance.</p>tag:status.judysecurity.ai,2005:Incident/178252562023-07-11T15:07:56-04:002024-01-22T14:50:54-05:00Temporary Outage<p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>15:07</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>11:46</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>11:25</var> EDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>11:24</var> EDT</small><br><strong>Investigating</strong> - We are experiencing a temporary outage impacting Judy. We are working towards a resolution and will continue to monitor for any further issues.</p>