We have resolved the issue with AWS and our services are back online and you will be able to log back in.
Posted Sep 23, 2021 - 12:33 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 23, 2021 - 12:32 EDT
Monitoring
Service has been restored. Monitoring.
Posted Sep 23, 2021 - 12:21 EDT
Update
Production team continues with restoration services
Posted Sep 23, 2021 - 11:22 EDT
Update
Still seeing a degradation of services and working to restore
Posted Sep 23, 2021 - 10:21 EDT
Update
Our production team is working with AWS to resolve the issue.
Posted Sep 23, 2021 - 09:18 EDT
Identified
The cause of the outage has been identified. We are working to restore services.
Posted Sep 23, 2021 - 08:51 EDT
Investigating
Our production system is not responding. The production team is investigating and will update shortly. The password manager is not allowing users to log in
Posted Sep 23, 2021 - 08:37 EDT
This incident affected: Password Manager, Anti-Phishing, Judy, Champion Dashboard, Endpoint Protection, and Website.